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TELCO

Designed for Telephone and Multinational Companies:

If your organization serves telephone or multinational companies, our telecom processors
should be of high interest to you.

Efficient Design:

Unlike an IVR, our unique telecom processor design handles thousands of calls per
chassis in a way that is much more efficient.  The difference is engineering.  Whereas
IVR utilizes a voice resource for every telco interface, the DAC Systems design employs
shared voice resources.  Either DAC Systems'  SMC4000 or  SMC4000 LSSGR / NEBS
compliant chassis can be used.

Telco Applications:

Our applications can handle tasks such as Trunk-to Trunk routing, ISDN to T-1 protocol 
conversion, Feature Group D conversion, 800 Call Prescreening, Take Back and Transfer, 
Centralized Attendant Services, Call Center Load Balancing, and Divert on Busy / 
No Answer.

Hybrid Approach:

We can implement a hybrid between Telecom Processor and IVR yielding a system
that provides enhanced services such as dealer locator or fax on demand along with
efficient, high volume call routing.  Few organizations can match our experience .  If
you're looking for high volume call processing, please contact us - you'll find our
approach efficient from an equipment and cost perspective.

PRODUCTS

IVR

CTI

FAX

WEB

TELCO

SMC2000/3000/4000

VOICE/FAX BOARDS

ADD-ON COMPONENTS