Customer	Application
Banking, Finance and Securities
Banco do Brasil	Bank by Phone
JP Morgan Chase	Lockbox Information
Chase Insurance Agency	Call Center quality assurance via voice logging
Citibank	Email and fax message automation, for CRM system
CompuSource Systems	Bank by Phone
Getronics	Banking call center CTI, softphone, screen pop
USAlliance Federal Credit Union	Bank by phone, Bank by Internet
Imprel Ingenieria	Bank by Phone
Magic Wrighter	Bank by Phone
Peoples National Bank	Bank by Phone
Sourcecorp	Unit Investment Trust, bid price information
Salomon Smith Barney	Equity Analyst, automated voice message delivery system
Scudder Kemper Investments	Automated message delivery, with voice mail navigation
Office and Plant Automation
Citibank	Data security dept., password reset/new system access
City of Dearborn	Automated telephone line test system
Copelco Capital	Leasing company, photocopier meter reading entry
Fedway Associates	Liquor distributor, order entry for salesmen
Jax & Jax Auctioneers	Fax on Demand
Lockheed Martin	Specialized in-plant communications system
Merkert Enterprises	Food brokerage, data entry for salesmen
Pfizer	Accounts payable, vendor invoice and check inquiry
Tuition Management Systems	College and student, status and account information
Human Resources
Core Materials Corporation	Absentee call-in system
Finger Lakes Visiting Nurses	Fax on demand
John Hopkins University	Benefits enrollment, by Phone and Internet
KPMG	401K benefits, information and transactions
Navistar	Absentee call-in, for employees to report absence
Savings Bank Life Insurance	401K benefits, information and transactions
CitiStreet (Citibank & State Street)	401K benefits, information and transactions
The Segal Companies	Benefits enrollment, employee survey
United Technologies	Employee verification
Customer Service, Sales, Marketing Automation
Congressman John Huppenthal	Automated outbound dialing with message delivery
Cyber Research	Fax on demand
Eason Publications	Newspaper information line for restaurants
Express Visa	Fax on demand
Massachusetts Lottery	Lottery results line
M.C. Fina Company	Corporate awards, order entry
National Council on Alcoholism	Zipcode locator
Phoneworks	Incentive awards information and order entry
Skydish	Cable television, pay per view order system
Spacehunters	Apartment finder
Telecom America	Automated outbound dialing with message delivery
The Telemarketing Company	Fax on demand
Visual Services	Zipcode locator
Waterford	Customer service call center, CTI and screen pop
We Love Country	Telemarketer power dialer with message playback
Zoots	Dry cleaning pickup reminder (high volume outdialer)
Medical
BioMerieux Vitek	Lab results reporting
Boston University Medical Center	Clinical trial, data collection
Capital Health System	Employee time and attendance
Clinichek	Lab results reporting, by Phone and Fax
Glaxo Wellcome	Clinical trial data collection
Massachusetts Dept. of Health	Patient information and data entry, by Phone and Fax
Veterans Administration	Prescription refill, appointment reminder, patient survey
Education
Jacob School	Class cancellation/delay notification (outdialer)
McGraw School	Test answers, data entry system
Worcester Public Schools	Outdialer to inform parents of absentee students
Public Utilities, Government
City of Ohio	Emergency notification, for airport facilities, by fax
Jackson Electric Authority	Emergency notification
Ottawa Police (Canada)	Emergency notification, six systems for regional facilities
Southern Connecticut Gas	Public utility information and meter reading data entry
State of Alaska	Emergency notification, by voice and fax, multiple sites
Transportation
Montreal Bus & Subway Authority	Emergency notification
New York City Transit	Employee results reporting
Transport of Rockland, DOT	Bus schedule and information
Call Routing/Processing
Air Products & Chemicals	Call director, for call enter, with CTI screen pop
ATX Telecommunications	Call director, large scale systems, LSSGR/NEBS
Carlson Wagonlit	Call director, for call center, with CTI
Cendant Corporation	Call center, agent reminder, integrated with ACD
E-Clips	Mobile Phone SMS and Ring tone order entry
ETC Data Services	Call director, for call center
SBC Communications/SNET	Call director 811, with CTI screen pop