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HR ASSISTANT - Human Resources Department Solution One of the primary roles of the Human Resources Department is to provide accurate information to employees and outside organizations. Everyday, the phones ring constantly with requests like... "How much is left in my Flexible Spending Account?" - "I need Employment Verification for a previous employee." I'd like to change my number of tax deductions." DAC Systems HR Assistant is a complete Interactive Voice Response (IVR) and web solution specifically made for OEM's in the Human Resources industry. HR Assistant handles routine requests, allowing HR staff to manage other more important tasks. HR Assistant provides twenty-four hour service and heightens employee awareness and appreciation of their benefits. In most departments, half or more of all requests are handled by automation. HR Assistant reduces HR Department costs and improves employee access to general and personal information.